Skip to content 
Custom Orthotics in Markham
Custom foot orthotics that correct your biomechanics from the foundation up.
Other Services
A Movement Based Approach to Custom Orthotics
At KC Rehab, custom orthotics start with a full biomechanical assessment of how your feet, knees, hips, and spine work together as you walk, stand, and move. The foot is the foundation of your entire kinetic chain, so any restriction or misalignment there can show up as pain in your knees, hips, or lower back. The right orthotic is not just a comfort insert. It is a precision tool that addresses how your body actually moves.
Your custom orthotics at KC Rehab are assessed and cast by our chiropractors directly in the clinic, then precision-manufactured to match your foot’s unique structure and movement patterns. The assessment combines gait analysis, postural evaluation, and a foam impression cast to capture the exact shape and biomechanics of your stride. Whether you are an athlete chasing better performance, a worker on your feet all day, or someone managing chronic foot, knee, or back pain, the process is the same: assess thoroughly, design precisely, and follow up to make sure your orthotics are doing what they should.
Our Custom Orthotics Process at KC Rehab
- A full biomechanical and gait assessment to identify how your feet are affecting the rest of your body
- A foam impression cast of each foot, taken directly in our Markham clinic, to capture the exact shape and structure
- A custom orthotic design tailored to your specific condition, footwear, and lifestyle, manufactured by a professional lab
- A follow up fitting and ongoing adjustments to make sure the orthotics are delivering the results we expect
Whether you are dealing with plantar fasciitis, knee or lower back pain, gait issues, or simply spending long hours on your feet, custom orthotics from KC Rehab can change how your entire body moves and feels. Most extended health benefit plans cover custom orthotics annually, and we provide all the required documentation for your insurance claim.
CONDITIONS WE TREAT
Conditions Custom Orthotics Help You Manage
Custom orthotics at KC Rehab are used to manage a wide range of foot, lower limb, and biomechanical conditions, from plantar fasciitis and Achilles tendinopathy to flat feet, high arches, knee pain, hip pain, lower back pain, and chronic gait abnormalities. The foot is the foundation of your entire kinetic chain, which means a small alignment issue in how your foot strikes the ground can compound into significant pain higher up the chain over time. Every orthotic at KC Rehab is designed based on a complete biomechanical assessment, not a generic template, because the same condition can have very different root causes from one person to the next. Whether you are managing a specific injury, supporting an active lifestyle, or addressing chronic discomfort that has not responded to other treatments, our chiropractors will assess whether custom orthotics are appropriate for your overall plan. If any of the conditions to the right match what you are dealing with, an initial assessment at KC Rehab is a smart place to start.
Plantar fasciitis, heel spurs, Achilles tendinopathy, flat feet, high arches, ankle instability, and chronic foot pain. Custom orthotics give your foot the structural support it actually needs.
Patellofemoral pain, runner’s knee, IT band syndrome, shin splints, and knee pain related to gait issues. Many lower limb problems start at the foot, and orthotics address the source.
Chronic lower back pain, hip pain, sacroiliac dysfunction, and pelvic alignment issues caused by uneven gait, leg length differences, or foot mechanics. The chain runs from the ground up.
Athletes, runners, workers on their feet all day, and patients with diabetes or arthritis who need additional foot support. Custom orthotics protect performance and help prevent long-term damage.
The right foundation changes everything.
Whether you are dealing with foot pain, knee pain, lower back pain, or simply spending too many hours on your feet, a biomechanical assessment at KC Rehab is the right place to start. Most extended health plans cover custom orthotics annually, and we handle all the insurance paperwork for you.
Our Customer Testimonials
Frequent Asked Questions
Custom orthotics are precision shoe inserts designed and manufactured specifically for your feet, based on a detailed biomechanical assessment. Unlike generic insoles, they are shaped to support your unique foot structure, correct biomechanical issues, and redistribute pressure across the foot to relieve pain in the feet, knees, hips, or lower back.
With regular daily use, custom orthotics typically last between two and five years depending on your activity level, body weight, and the type of shoes you wear them in. Athletes and people who wear them every day may replace them sooner, while occasional users can get longer life from a single pair.
Yes. Most extended health benefit plans in Canada include annual coverage for custom orthotics, usually between $300 and $500 per pair. KC Rehab provides all required documentation including the biomechanical assessment, prescription, and lab manufacturing details to support your insurance claim. We recommend checking your specific plan for exact reimbursement details before your assessment.
It depends on your insurance plan, not Ontario regulations. While you can have an orthotic assessment at KC Rehab without a referral, most insurance providers require a referral or prescription from a regulated healthcare professional, which our chiropractors can issue directly after your assessment. Check your specific policy for what your insurer needs.
The initial assessment and casting takes about 45 to 60 minutes. Manufacturing at the lab typically takes two to three weeks, after which you return for a fitting and any adjustments. Most patients have their custom orthotics in hand within three weeks of their first appointment.
Generic insoles sold at pharmacies and shoe stores offer general cushioning and basic arch support but are not designed for your specific foot. Custom orthotics are manufactured from a precise impression cast of your foot and tailored to your biomechanics, condition, footwear, and activity level. The result is targeted correction, not just generic comfort.
Custom orthotics are most effective for plantar fasciitis, flat feet or high arches, Achilles tendinopathy, knee pain, lower back pain related to gait issues, leg length differences, and chronic foot pain. They are also commonly used for diabetic foot care, athletic performance support, and anyone spending long hours standing or walking.
Most custom orthotics are designed to fit in standard closed shoes with removable insoles, including running shoes, dress shoes, work boots, and casual footwear. Some specialty orthotics are made for specific shoe types like cleats, ski boots, or sandals. Let your practitioner know which shoes you plan to wear them in so the orthotic is designed to fit.