Legal

Terms and Conditions

Last updated: June 2026

Welcome to Kineticore Rehabilitation Centre. These Terms and Conditions govern your use of our website at kcrehab.ca and the services we provide at our clinic in Markham, Ontario. By accessing this website or booking an appointment with us, you agree to the terms set out below. Please read them carefully.

1.Acceptance of These Terms

By using this website, booking an appointment, or receiving care at Kineticore Rehabilitation Centre, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website or our services. We may update these terms from time to time, and your continued use of the website means you accept the most current version.

2.No Medical Advice

The content on this website is provided for general information only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment, and it does not create a practitioner and patient relationship. Always seek the advice of a qualified health professional regarding any medical condition or before starting any treatment. Never disregard professional advice or delay seeking it because of something you have read on this website. If you believe you are experiencing a medical emergency, call 911 or go to your nearest emergency department.

3.Our Services

Kineticore Rehabilitation Centre provides physical and musculoskeletal rehabilitation services, including chiropractic care, physiotherapy, registered massage therapy, acupuncture, custom orthotics, and related treatments delivered by licensed practitioners. The information presented about each service describes our general approach and does not guarantee any particular outcome. Results vary from person to person based on individual circumstances, health history, and adherence to a recommended treatment plan.

4.Appointments, Cancellations, and Missed Visits

Appointments can be booked online through our Jane booking system or by contacting the clinic directly. We ask that you provide notice of at least 24 hours if you need to cancel or reschedule, so that we can offer your time to another patient. Late cancellations or missed appointments may be subject to a fee, as communicated by the clinic. Arriving late may shorten your scheduled treatment time.

5.Fees, Payment, and Insurance

Payment is due at the time of service unless otherwise arranged. We accept common methods of payment and offer direct billing to many extended health insurance providers where available. It is your responsibility to understand the details of your own insurance coverage, including any limits, exclusions, or requirements such as a physician referral. Any portion of a fee that is not covered by your insurer remains your responsibility.

6.Intellectual Property

All content on this website, including text, graphics, logos, images, and the Kineticore Rehabilitation Centre name and branding, is the property of Kineticore Rehabilitation Centre or its content suppliers and is protected by Canadian and international intellectual property laws. You may view and print content for your own personal, non commercial use. You may not copy, reproduce, republish, or distribute any part of this website without our prior written permission.

7.Third Party Links and Services

This website may contain links to third party websites and services, such as our online booking platform, insurance providers, and mapping or review services. These links are provided for your convenience only. We do not control these third party sites and are not responsible for their content, privacy practices, or availability. Accessing a linked site is done at your own risk and is subject to the terms of that site.

8.Acceptable Use

You agree to use this website only for lawful purposes. You may not use the website in any way that could damage, disable, or impair it, interfere with another person's use of it, or attempt to gain unauthorized access to any part of the website or its connected systems. We reserve the right to restrict access to any person who misuses the website.

9.Privacy and Personal Health Information

We are committed to protecting your privacy and your personal health information. Our collection, use, and disclosure of personal information is handled in accordance with Ontario's Personal Health Information Protection Act (PHIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA). For full details on how we handle your information, please review our Privacy Policy. By using this website and our services, you consent to the practices described in that policy.

10.Website Accessibility

Kineticore Rehabilitation Centre is committed to making its website accessible to the widest possible audience, including people with disabilities. We strive to meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and to align our website with the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA where reasonably possible. We are continually working to improve the experience for all of our visitors. If you encounter any difficulty using this website, or if you need information from this site provided in an alternative format, please contact us using the details below and we will do our best to assist you and provide the information you need.

11.Disclaimer of Warranties

This website and its content are provided on an as is and as available basis, without warranties of any kind, whether express or implied. While we make reasonable efforts to keep the information on this website accurate and current, we do not warrant that the content is complete, reliable, or free of errors, or that the website will be available without interruption.

12.Limitation of Liability

To the fullest extent permitted by law, Kineticore Rehabilitation Centre and its practitioners, staff, and owners will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or your reliance on any information it contains. This limitation does not affect any rights you may have that cannot be excluded under applicable law.

13.Indemnification

You agree to indemnify and hold harmless Kineticore Rehabilitation Centre, its owners, practitioners, and staff from any claims, losses, or expenses arising out of your misuse of this website or your breach of these Terms and Conditions.

14.Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada that apply within it. Any disputes relating to these terms or your use of this website will be subject to the exclusive jurisdiction of the courts of Ontario.

15.Changes to These Terms

We may revise these Terms and Conditions at any time by updating this page. Changes take effect as soon as they are posted. We encourage you to review this page periodically so that you stay informed of the terms that apply to your use of our website and services.

16.Contact Us

If you have any questions about these Terms and Conditions, or if you need to reach us regarding accessibility or any other matter, please contact us: